Salesforce SME / Certified Salesforce Admin

Rockville, Maryland, United States

Description

The Salesforce Administrator/SME is the member of the team responsible for defining and prioritizing the product backlog, so as to streamline the execution of program priorities, while maintaining conceptual and technical integrity of the features or components that the team is responsible for. For the features and stories in the backlog, defines measurable customer focused objectives.

Key Job Functions:

Experience:

· 4+ years of experience providing operational support using Salesforce.com CRM

· Salesforce Administrator Certification

· Bachelor's degree from 4-year accredited college or university, or equivalent experience

· Detailed-oriented mind set and strong problem-solving and analytical skills

· Excellent verbal and written communication skills

· Ability to meet deadlines, communicate delays, clarify ambiguous situations and manage expectations

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